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Course Description
Capabilities Developed:
- Capable of making, receiving, and rejecting requests
- Capable of recognizing “parent” and “child” relationship dynamics and adjusting accordingly
- Capable of building and maintaining trust more effectively and authentically
As Seen in the Workplace:
- Team members communicate more effectively
- Team members avoid negative and create positive workplace interactions
- Increased team cohesion
Content:
Month 1, Week 1 | Needs-based Communication
- Building on needs awareness through communication
- Needs-based communication model
- Requests, awareness, and rejection
Month 1, Week 3 | Transactional Analysis
- Parent and Child understanding
- How to apply TA in sales and life
Month 2, Week 1 | Building Trust
- Trust as currency for all relationships
- Models of trust (given vs earned)
- How to build and maintain trust
Month 2, Week 3 | Attachment Styles
- Intro to Attachment Theory
- Secure, Anxious, Avoidant, Anxious Avoidant
Challenges:
- Catch yourself when you’re playing the role of Parent, Child, Adult. Take note of how you got there and what happened when you noticed.
- Catch yourself when you’re running an attachment style pattern. Can you shift to Secure? Take note of how you got there and what happened when you noticed.